Home » Refund policy

At LOLU TEA SHOP we stand behind the products we sell and hope that you are more than satisfied with your goods. All products intended for consumption are non-refundable and we do not accept returns.

NON-REFUNDABLE RATE for nutrition assessment is to protect LOLU in circumstances of sudden cancellation and to compensate the business for the time, effort and money expended up to that point. When you don’t attend your appointment or don’t give us enough notice that you can’t attend, that also means that we have turned away other clients because that time was allocated to you specifically for that service, which is not fair on other clients trying to secure an appointment.
To ensure we can offer the best service to you and all the valued clients we have in place the following policies. We may use our discretion and waive or relax the policy where we deem necessary if the circumstance is an emergency.
We greatly appreciate your support of our service and we will promise to provide the utmost professional service to you with every visit. Cancellation within 48 hours will be charged for $100 for the completion of initial assessment preparation. A report of prepared initial assessment will be sent to client.

Refunds - If you have not been issued a tracking number, we can refund your order for a change of mind. If you have received your tracking number, we cannot refund your order.

What does the KInD™Program have that other weight loss diets don't have?

Traditional diets have frustraingly slow results. KInD™ clients have lost up to 10% of body weight in 1 month.

Traditional diets cannot promote sufficient weight loss at start and can be unmotivating. You will see results within the first few days by following KInD™.

Following traditional diet, 25% of the weight loss is due to muscle loss. With KInD™, 95% of the weight loss is due to fat loss and muscle is maintained.

With traditional diets, you may see rebound effect once the diet is over. With KInD™, you will maintain your weight loss results thanks to the resolution of lipoinflammation.

In some cases, traditional diets can be unhealthy and monotonous. We don't believe in meal replacements, so KInD™ only uses healthy diet with healthy habits and physical activity.

How to start KInD™ program?

You can check your BMI and find out your ideal weight with our calculator

Calculate your ideal weight and estimate time to reach your goal with KInD™ Programme

Not certain about your optimal weight?
You can examine your Body Mass Index (BMI) and Waist-to-Hip ratio on this platform.
The BMI enables us to approximate your overall fat mass and determine whether you experience overweight or obesity.
The Waist-to-Hip ratio indicates whether you have central obesity.

The BMI cut-offs for different ethnicities are based on "Lim, J. U. et al. (2017). Comparison of World Health Organization and Asia-Pacific body mass index classifications in COPD patients. International journal of chronic obstructive pulmonary disease, 12, 2465–2475. "

Check my weight now